Selling online, by the rules.

Parapharmacy

It is bought and paid for online, and delivered if you offer delivery. It is the only family that travels from your counter to the patient's home.

Medicines and medical devices

The patient reserves them online; nothing is paid or held on their card. They collect them and pay at the counter. A basket with both families becomes two orders: a purchase and a reservation.

Medical devices, out of caution

Article 29 covers certain medical devices (Royal Decree of 18/03/1999, annex XIII, points 1.1 to 1.5 and 1.7). Until the FAMHP (AFMPS) clarifies the list, all of them follow the regime of medicines.

Notification

The FAMHP writes that a website where patients can only reserve medicines that they then come to collect at the pharmacy is not an internet pharmacy, and that article 29 does not apply to it. For this model, no notification would therefore be required — to be confirmed: a request for advice is pending, nothing is validated.

What comes next

Full online sale of medicines, with notification to the FAMHP and the Order, remains a later step. Apoly's technical lock does not move: without a notification reference, no medicine can be published.

Scope

Non-prescription medicines for human use and certain medical devices. Cosmetics and food supplements fall outside it.

From the pharmacy

Offering and delivery are reserved for pharmacists of a pharmacy open to the public, from that pharmacy, under the responsibility of the pharmacist in charge, for individual patients.

Notification

The pharmacist in charge notifies the site to the FAMHP and to the Order of Pharmacists within one month, with its address, on the FAMHP forms. A change of address and closure are also notified within one month.

The EU common logo

On every page offering medicines, linking to the FAMHP list. The FAMHP provides it after notification.

Site content

At least, among other things: pharmacist in charge, authorisation number, address, phone, opening hours, prices incl. VAT and delivery costs, package leaflet information, right of withdrawal before dispatch, invitation to read the leaflet.

Dispatch

Supply takes place no later than two working days after the order, unless agreed otherwise with the patient; failing that, the patient is informed.

Advertising

The Royal Decree of 7 April 1995 on information and advertising for medicines applies to the site.

1. 1

   Open outside article 29

   Cosmetics and food supplements, scope confirmed by the Order. No medicine, no covered medical device.

2. 2

   Prepare the notification

   The site address, your authorisation number, the identity of the pharmacist(s) in charge. The FAMHP forms ask for the rest.

3. 3

   Notify the FAMHP and the Order

   The FAMHP through eHealth; the Order with the PDF form, filled in on a computer, then printed. Within one month.

4. 4

   Receive the logo

   The FAMHP provides it after notification. It links to its list of online pharmacies.

5. 5

   Enter the reference

   In your pharmacist area, under « Ma boutique ». Only once the notification is effective.

6. 6

   Publish medicines

   The lock is lifted. Your non-prescription medicines are published from the catalogue, for collection at the pharmacy.

The official logo

A placeholder stands in for it, linking to the FAMHP list. The artwork received after notification is still to be added.

Package leaflets

A medicine's page links to its leaflet when the document is loaded. Importing them systematically is still to be set up.

Article 29 notices

Not all the minimum site information is in place yet.

Medical devices

The publishing lock only covers medicines. Out of caution, all medical devices are already reservation-only: collection and payment at the counter.

The FAMHP's advice

Our reading of the « Pharmacie sur internet » page is to be confirmed: a request for advice is pending. Nothing is presented as validated.

This is not legal advice. Have your project confirmed by the Order of Pharmacists.