0% commission.

Because a commission on medicines, paid by a pharmacy to a company that is not a pharmacy, raises a problem of professional independence. We preferred a model that raises that question for no one. You know what you pay, every month, whatever your turnover.

You do. The payment account is yours, and the funds go straight into it. We invoice you a subscription, like any software supplier.

No, and we don't present it that way. It is exactly the monthly price, invoiced three months at a time. The only discount in the price list is the annual plan: two months free.

Because a pharmacy shop doesn't open by itself: importing your catalogue, setting up your legal identity, configuring your pricing and reviewing with you what is displayed before the first order. It is work done once, invoiced once, whichever billing period you choose.

They are out of scope. Your shop sells parapharmacy online, and offers non-prescription medicines and medical devices as reservations: the patient collects them and pays for them at the counter. Dispensing a prescription stays at the counter too.

To sell medicines online, yes: the pharmacist in charge notifies the site to the FAMHP (AFMPS) and the Order of Pharmacists within one month, and the FAMHP list shows notified online pharmacies. For the model in place today — reservation, collection and payment at the counter — the FAMHP writes that such a site is not an internet pharmacy and that article 29 does not apply to it: no notification would therefore be required, to be confirmed, a request for advice is pending. On Apoly, no medicine can be published without your notification reference. Details on the page « Vendre en ligne, en règle » (French and Dutch versions prevail).

Yes, and it is the cautious route, to be confirmed by the Order of Pharmacists: cosmetics and food supplements fall outside article 29. Your medicines stay blocked on Apoly until you enter your notification reference. Once published, they are not sold online: they are reserved, like every medical device, and paid for at the counter.

Apoly shows your pharmacy's identity on the shop, blocks your medicines while the notification reference is missing, keeps medicines and medical devices for collection and payment at the counter with no card hold, and applies no discount to them. Apoly does not notify on your behalf, authorises no sale, does not check your reference with the FAMHP and does not replace the advice of the Order. Still in progress: the official logo, package leaflets, article 29 notices and the FAMHP's advice on this model.

It depends on your catalogue and your pharmacy software. We give you a firm date at the demo, import included, and we keep to it.

Nothing to refund. For a parapharmacy purchase, card payment is only a hold: the card is charged when the order leaves your pharmacy, and an order not collected within the time you set is cancelled, hold released, at no cost. For a reservation of medicines or medical devices, nothing was ever requested online.

You get your catalogue and your customer file back, in a usable format. The subscription ends at the end of the paid period. If the domain is yours, it stays yours. No clause holds you back.

No. Apoly has no shop and never will — it is prohibited anyway: only a pharmacy can sell medicines. We sell software to pharmacists, not products to patients.